This policy describes how we use your personal data when you use our website (https://www.productionbureau.com/) or our apps or when we provide services to you. We have provided this policy to ensure that you understand what personal data we may collect and hold about you, what we may use it for and how we keep it safe. You have legal rights to access the personal data that we hold about you and to control how we use it which are also explained.
We are Production bureau Limited (referred to as “we”, “us”, “our” in this policy), registered company number 04115489, registered office at Hall Farm, Gowthorpe Lane, Swardeston, Norwich, Norfolk, NR14 8DS.
We are the “controller” in respect of the personal data which you provide to us.
We have appointed a Data Compliance Manager who is responsible for overseeing this policy and our compliance with data protection legislation. If you have any questions about this policy, including any requests to exercise your legal rights, please contact the Data Compliance Manager using the details set out below:
Postal address: Hall Farm, Gowthorpe Lane, Swardeston, Norwich, Norfolk, NR14 8DS
Telephone: 01508 578 598
“Personal data”, or “personal information”, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer the following types of personal data about you:
We will only use your personal data where data production law allows us to do so. In most cases, we will rely on one of the lawful bases set out in the data protection legislation for processing your personal data, as follows:
We use your personal data to:- process and respond to any enquiry you make;
Personal data that we receive from third parties may be combined with the personal data that you provide to us and used for the purposes described above. Personal data about your use of our website and/or our event apps is used to: · administer our website and apps and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by data protection law.
Whilst we always want you to be aware of how we are using your personal data, this does not necessarily mean that we are required to ask for your consent before we can use it. In the day to day running of our business we may use your personal data without asking for your consent because:
You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data we may be unable to provide our services to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see below for more information about these rights:
We do not make use of automated decision making or profiling.
We share your data with the following people in the day to day running our business:
We require all third parties to respect the security of your personal data and to treat it in accordance with data protection law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may also share your personal information with third parties on a one-off basis, for example, if: · we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; or
We take every care to ensure that your personal data is kept secure. The security measures we take include:
Please remember that you are responsible for keeping passwords secure. If we have given you (or you have chosen) a password which enables you to access certain parts of our website or use our apps, you are responsible for keeping this password confidential. Please do not to share your passwords with anyone. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of personal data sent to our website; you send us personal data at your own risk. Once we have received your personal data, we will use strict procedures and security features (some of which are described above) to try to prevent unauthorised access.
We will add your details to our marketing database if:
Your personal data may be transferred to, and stored at, a destination outside the UK by us or by our sub-contractors. Where we, or our sub-contractors, use IT systems or software that is provided by non-UK companies, your personal data may be stored on the servers of these non-UK companies outside the UK.
Whenever we transfer your personal data outside of the UK, we will take all steps reasonably necessary to ensure that your data is treated securely by ensuring that at least one of the following safeguards is implemented:
We only keep your personal data for as long as we actually need it, for the purposes for which it was originally collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. In practice this generally means that we will keep:
If you are unhappy with the way we have used your personal data please contact us to discuss this using the contact details set out in the Who we are and how you can contact us section above. You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting www.ico.org.uk. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.
We will review and update this policy from time to time. This may be to reflect a change in the goods or services we offer or to our internal procedures or it may be to reflect a change in the law. The easiest way to check for updates is by looking for the latest version of this policy on our website (https://www.productionbureau.com/privacy-policy) or you can contact us (see Who we are and how to contact us) to ask us to send you the latest version of our policy. Each time we update our policy we will update the policy version number shown at the end of the policy and the date on which that version of the policy came into force. This is policy version 2 which came into effect on 25th May 2018.
As is common practice with almost all professional websites, this site uses “cookies”. Cookies are tiny files that are downloaded to your computer or your browser, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site’s functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
We use the following cookies for a variety of reasons detailed below:
You can prevent the setting of cookies (other than cookies which are strictly necessary for the operation of our site) by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies may affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through using the contact details set out in our Who we are and how to contact us section.
Gowthorpe Lane, Swardeston
The Dog, Main Road, Swardeston,
Westpoint, 4 Redheughs Rigg,
South Gyle, Edinburgh,
Lothian, EH12 9DQ
+44 (0)1314 401 570
© Production bureau 2024